There was a question of the day this week: If you had to give up either email or the telephone for the rest of your life, which one would you forgo?
Well, this morning we woke to find that we had neither! And I only had $3.15 credit on my cell phone which is not nearly enough for a call to Comcast customer service hold line. (the manservant does not have a cell phone).
Mmmmm – what to do with no way to report the outage? We grabbed a laptop and headed to a fairly new coffee shop in our neighbourhood which has free wi-fi. Actually, the manservant was the very first customer on the day they opened a couple of months ago but I had yet to visit. So there we were enjoying a lovely cappuccino (me); an espresso (manservant); sharing a chocolate orange muffin and using the free wi-fi to contact Comcast.
We pulled up the "chat to a live agent" (much better than a dead one!).. and got the slowest typing agent ever. The little "agent is typing" message would appear near the dialogue box and we'd have time to write emails before her sentence would appear. She suggested that we reset the modem and see if that works. Ummm…. did you not read the bit about us not having phone or internet? We are in a coffee shop 5 blocks from home. Do we suspend the chat while we run home to push the reset button and then run back to Qualia to report the result?
Oh – well, she can set up a service call out on Tuesday and in the meantime will organise a reboot from their end. If service is restored when we get home we can contact them and cancel the service call.
We went home via our crappy supermarket and were pleased to find that the systems were working. This is our local Safeway which I have referred to in previous posts as both the Soviet Safeway and the Ghetto Safeway – based on its selection of items for sale. I love its funky shape:
Remember my weenie little tomato plant? (May 4th)
Well - we are going to harvest the first tomato from it today! It's huge!